{"id":687,"date":"2021-12-23T22:06:12","date_gmt":"2021-12-23T22:06:12","guid":{"rendered":"https:\/\/www.ecusoanele.ro\/?st-import=861be406c85fc7a4286f1655a14f4fd7"},"modified":"2026-09-23T17:50:44","modified_gmt":"2026-09-23T17:50:44","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/www.ecusoanele.ro\/en\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Ultima actualizare:<\/strong> 20.09.2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prin accesarea \u0219i utilizarea site-ului <strong>www.ecusoanele.ro<\/strong> (\u201eSite-ul\u201d), e\u0219ti de acord cu termenii \u0219i condi\u021biile de mai jos. Te rug\u0103m s\u0103 \u00eei cite\u0219ti cu aten\u021bie \u00eenainte de a plasa o comand\u0103.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Informa\u021bii generale<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Site-ul <strong>ecusoanele.ro<\/strong> este administrat de:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ARC PERFECT BRODERY SRL<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sediu social: Str. Alexandru Dep\u0103r\u0103\u021beanu nr. 2C<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CUI: 48313045<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nr. Reg. Com.: J29\/1303\/2023<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcde Telefon: 0745 403 041<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 E-mail: office@ecusoanele.ro<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Tipuri de produse<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Toate produsele comercializate pe <strong>ecusoanele.ro<\/strong> sunt produse personalizate, realizate exclusiv la comand\u0103, conform specifica\u021biilor furnizate de client. Nu comercializ\u0103m produse de serie sau din stoc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele pot include, f\u0103r\u0103 a se limita la: ecusoane brodate, patch-uri, embleme textile, broderie pe haine sau alte articole textile personalizate.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Modalit\u0103\u021bi de plasare a comenzilor<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">3.1 Comenzi personalizate (pe baz\u0103 de ofert\u0103)<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Clientul transmite grafica \u0219i detaliile dorite prin formularul de comand\u0103, e-mail sau alte canale de comunicare. Informa\u021biile necesare includ:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>datele de contact;<\/li>\n\n\n\n<li>tipul produsului;<\/li>\n\n\n\n<li>cantitatea dorit\u0103;<\/li>\n\n\n\n<li>fi\u0219ierele grafice (logo, text etc.);<\/li>\n\n\n\n<li>dimensiuni, culori, pozi\u021bionare;<\/li>\n\n\n\n<li>eventuale cerin\u021be speciale.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dup\u0103 analizarea cererii:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>transmitem o ofert\u0103 personalizat\u0103;<\/li>\n\n\n\n<li>clarific\u0103m detaliile tehnice;<\/li>\n\n\n\n<li>oferim o simulare grafic\u0103, dac\u0103 este cazul.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Execu\u021bia comenzii \u00eencepe exclusiv dup\u0103 achitarea integral\u0103 a facturii proforme.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3.2 Comenzi online (produse disponibile pe site)<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru anumite produse sau ecusoane disponibile direct pe Site, comanda se poate plasa online, prin ad\u0103ugarea produselor \u00een co\u0219 \u0219i finalizarea comenzii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plata se realizeaz\u0103 online, prin card bancar (Visa\/Mastercard), folosind un procesator de pl\u0103\u021bi securizat.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. Servicii grafice<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 fi\u0219ierul transmis nu este compatibil cu broderia computerizat\u0103, putem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>adapta grafica existent\u0103;<\/li>\n\n\n\n<li>simplifica designul;<\/li>\n\n\n\n<li>crea o variant\u0103 optimizat\u0103 pentru broderie.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Clientul va primi o previzualizare final\u0103 \u0219i \u00ee\u0219i exprim\u0103 acordul scris \u00eenainte de \u00eenceperea produc\u021biei.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. Pre\u021buri \u0219i facturare<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pre\u021burile sunt comunicate individual pentru comenzile personalizate.<\/li>\n\n\n\n<li>Pentru produsele afi\u0219ate pe site, pre\u021burile sunt cele indicate la momentul plas\u0103rii comenzii.<\/li>\n\n\n\n<li>Toate pre\u021burile sunt exprimate \u00een lei (RON).<\/li>\n\n\n\n<li>Factura (proform\u0103 \u0219i fiscal\u0103) este emis\u0103 pe baza datelor furnizate de client.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">6. Metode de plat\u0103<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Plata comenzilor se poate face astfel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plat\u0103 \u00een avans, pe baza facturii proforme (transfer bancar);<\/li>\n\n\n\n<li>Plat\u0103 online cu cardul (Visa\/Mastercard), pentru comenzile plasate direct pe site.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Produc\u021bia \u00eencepe doar dup\u0103 confirmarea pl\u0103\u021bii.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">7. Livrare<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Livrarea se face prin curier rapid.<\/li>\n\n\n\n<li>Costul transportului este 25 lei \u0219i este integrat \u00een factura final\u0103.<\/li>\n\n\n\n<li>Termenul de execu\u021bie \u0219i livrare depinde de complexitatea comenzii, cantitate \u0219i disponibilitatea materialelor.<\/li>\n\n\n\n<li>Comenzile sunt expediate doar dup\u0103 aprobarea final\u0103 a detaliilor \u0219i confirmarea pl\u0103\u021bii.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">8. Politica de retur<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conform OUG 34\/2014, produsele personalizate dup\u0103 specifica\u021biile clientului nu pot fi returnate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Excep\u021bii:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>produsul prezint\u0103 defecte de fabrica\u021bie;<\/li>\n\n\n\n<li>produsul livrat nu respect\u0103 specifica\u021biile aprobate.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen aceste situa\u021bii, produsul va fi ref\u0103cut sau \u00eenlocuit f\u0103r\u0103 costuri suplimentare.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">9. Calitate \u0219i \u00eentre\u021binere<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele sunt realizate cu echipamente industriale \u0219i materiale de calitate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Recomand\u0103ri generale:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>sp\u0103lare la maximum 40\u00b0C;<\/li>\n\n\n\n<li>c\u0103lcare pe dos;<\/li>\n\n\n\n<li>uscare delicat\u0103.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Instruc\u021biuni specifice pot fi comunicate individual.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">10. Culori \u0219i dimensiuni<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Culorile afi\u0219ate pe ecran pot diferi u\u0219or fa\u021b\u0103 de produsul final.<\/li>\n\n\n\n<li>Dimensiunile \u0219i pozi\u021bionarea broderiei sunt confirmate \u00eenainte de produc\u021bie.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">11. Drepturi de proprietate intelectual\u0103<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Designurile realizate de <strong>ecusoanele.ro<\/strong> \/ ARC PERFECT BRODERY SRL r\u0103m\u00e2n proprietatea companiei, cu excep\u021bia cazurilor \u00een care clientul furnizeaz\u0103 propria grafic\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a utiliza imaginile produselor realizate \u00een scop de portofoliu \u0219i promovare.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">12. Protec\u021bia datelor<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Datele personale sunt utilizate exclusiv pentru:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>procesarea comenzilor;<\/li>\n\n\n\n<li>comunicarea cu clientul;<\/li>\n\n\n\n<li>facturare \u0219i livrare.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Datele nu sunt transmise c\u0103tre ter\u021bi, cu excep\u021bia partenerilor implica\u021bi \u00een livrare. Pentru detalii complete, consult\u0103 Politica de Confiden\u021bialitate disponibil\u0103 pe Site.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">13. Contact<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru orice \u00eentreb\u0103ri sau solicit\u0103ri:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcde <strong>0745 403 041<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>office@ecusoanele.ro<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Ultima actualizare: 20.09.2026 Prin accesarea \u0219i utilizarea site-ului www.ecusoanele.ro (\u201eSite-ul\u201d), e\u0219ti de acord cu termenii \u0219i condi\u021biile de mai jos. Te rug\u0103m s\u0103 \u00eei cite\u0219ti cu aten\u021bie \u00eenainte de a plasa o comand\u0103. 1. Informa\u021bii generale Site-ul ecusoanele.ro este administrat de: ARC PERFECT BRODERY SRL Sediu social: Str. Alexandru Dep\u0103r\u0103\u021beanu nr. 2C CUI: 48313045 Nr. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-687","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termeni \u0219i Condi\u021bii de Utilizare &amp; Comand\u0103 | ecusoanele.ro<\/title>\n<meta name=\"description\" content=\"Cite\u0219te termenii \u0219i condi\u021biile oficiale pentru plasarea comenzilor de ecusoane brodate, patch-uri \u0219i servicii de broderie pe textile pe ecusoanele.ro.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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